I have been having problems with my internet explorer. When I use a search engine (doesn't matter which one) and I click on one of the results it does not take me to that site, but jumps me to a completely different site. I see "rc12goldwebsearch", "Auut", "Redirect", "Jump" in the search bar when this happens. I can manually type the website in the address bar and it will take me to the original site I wanted.
I ran adaware, spybot search and destroy and AVG. Spybot came up with ZLOB as well as 3 browser viruses and AVG came up with Trojan Clicker. Even after using these programs the problem still exists.
I am a beginner when it comes to these types of issues so I'm not sure if you will be able to walk me through it or if I should take it to a shop for repair. I previously had contacted Dell and they had me reset my computer to the original factory settings on October 9th and didn't have any problems until this past weekend when my son was staying at our house!