Tech Support Forum - View Single Post - Blue Screen of Death while Installing UM175 USB Modem

Aetom · 11-16-2008, 02:27 PM

I have the UTStarcom UM175 Alltel Wireless modem.
I have it installed on my windows vista computer with no problem whatsoever.

However, when I tried to install it on my Dell Latitude D400 XP laptop, it said "Found New Hardware" at the bottom-right, but then it said "CD-ROM" and then my computer jumped to the blue screen of death and at the top said BAD_POOL_HEADER and at the bottom it said Dumping Physical Memory.

I've tried this on BOTH my laptops and I can't get it to work at all. There is no CD with the USB modem, you just insert it and it should install automatically.

Any ideas what may be causing this?

Thanks.

11-16-2008, 02:27 PM	#1 (permalink)
Aetom Registered User Join Date: Nov 2008 Posts: 5 OS: Vista/XP	Blue Screen of Death while Installing UM175 USB Modem I have the UTStarcom UM175 Alltel Wireless modem. I have it installed on my windows vista computer with no problem whatsoever. However, when I tried to install it on my Dell Latitude D400 XP laptop, it said "Found New Hardware" at the bottom-right, but then it said "CD-ROM" and then my computer jumped to the blue screen of death and at the top said BAD_POOL_HEADER and at the bottom it said Dumping Physical Memory. I've tried this on BOTH my laptops and I can't get it to work at all. There is no CD with the USB modem, you just insert it and it should install automatically. Any ideas what may be causing this? Thanks.