Hi bajanknight,
From the Admin acct, ensure resident AV and any protective programs are disabled.
Open
notepad and copy/paste the text in the code box below into it:
Quote:
Fcopy::
c:\windows\SYSTEM32\DLLCACHE\userinit.exe | c:\windows\SYSTEM32\userinit.exe
Driver::
Otx83
TTUQNRGA
Registry::
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Otx83.sys]
|
Save this as
"CFScript.txt", and as Type: All Files (*.*)
in the same location as ComboFix.exe
Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it shall produce a log for you at
C:\ComboFix.txt. Please post that log for review.
Will Safe Mode load up under Steph acct?
__________________
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"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."