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Old 11-15-2008, 11:09 PM   #10 (permalink)
Angelfire777
Moderator/Analyst, Security Team ; Rangemaster, TSF Academy
 
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Join Date: Oct 2006
Posts: 4,580
OS: Vista


Re: Slow to respond to clicks, disconnects from dialup, lot of programs not respondin

Hi,

Quote:
I did as requested, got a log, did system restore
Do you mean you did a system restore? because you shouldn't have..

Do you have limewire installed?


*Click Start > Control Panel > Add or Remove Programs and uninstall the items I listed in bold if found.

Browser Optimizer Dcads
Browser Optimizer Superiorads
CiD Help



*Click start > run > copy and paste:

sc delete mswmf32

press enter.


*delete this file using windows explorer:

c:\windows\Tasks\AB6923F99122D6D1.job
________

Your Java is out of date....
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components.
  • Click Start > Control Panel
  • Click Add/Remove Programs
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer once all Java components are removed.
Then download Java Runtime Environment 6u10, and install it to your computer.
  • Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.
________

Please run this online scan to help look for remnants.

First, Go to Start>Control Panel>Add/Remove Programs and remove Kaspersky online scanner if present prior to downloading the most up-to-date one.

Next, establish an internet connection & perform an online scan using Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.

  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply


**Note**

To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. You may disconnect from the internet once you begin the scan.


Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

On your next reply, please include a
  • Fresh dds log.
  • kaspersky scan log
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