Tech Support Forum - View Single Post

TheMarque · 11-15-2008, 08:57 PM

I tried to search for this topic but there is some sort of error with your search or something.

This weekend I have been importing cds through iTunes onto my HP Pavillion dv6700 laptop with Vista SP1.

Today I decided I wanted to burn a couple playlists to a disk. This would be the first time I've used the burner on this laptop. It is a brand new computer.

I burned one playlist to a CD using iTunes.

Then I attempted to do the next one on iTunes and in the middle it stopped working. No errors or anything. Just stopped. So I thought it was done. I tried to load it onto the comptuer to listen to it but it didn't work.

So I inserted a different cd (one of the ones I imported already) and it wouldn't read it. Then I started checking a bunch of my CD's and now not a single CD can be read on the computer. Not through my Computer, iTunes or anything. When I insert the CD, the drive makes ALOT of spinning noise and clicking sounds like it's trying really hard to read it. But nothing happens on the computer.

I have uninstalled my drivers and reinstalled them. Didn't work. I have also tried a system restore, also didn't work. I also deleted my lowfilters and highfilters. That didn't work either (though I may not have done it right)

What do I do? This is so irritating and HP's Customer support is HORRIBLE. Thanks!

11-15-2008, 08:57 PM	#1 (permalink)
TheMarque Registered User Join Date: Nov 2008 Posts: 7 OS: Windows Vista SP1	CD/DVD Drive Will No Longer Read I tried to search for this topic but there is some sort of error with your search or something. This weekend I have been importing cds through iTunes onto my HP Pavillion dv6700 laptop with Vista SP1. Today I decided I wanted to burn a couple playlists to a disk. This would be the first time I've used the burner on this laptop. It is a brand new computer. I burned one playlist to a CD using iTunes. Then I attempted to do the next one on iTunes and in the middle it stopped working. No errors or anything. Just stopped. So I thought it was done. I tried to load it onto the comptuer to listen to it but it didn't work. So I inserted a different cd (one of the ones I imported already) and it wouldn't read it. Then I started checking a bunch of my CD's and now not a single CD can be read on the computer. Not through my Computer, iTunes or anything. When I insert the CD, the drive makes ALOT of spinning noise and clicking sounds like it's trying really hard to read it. But nothing happens on the computer. I have uninstalled my drivers and reinstalled them. Didn't work. I have also tried a system restore, also didn't work. I also deleted my lowfilters and highfilters. That didn't work either (though I may not have done it right) What do I do? This is so irritating and HP's Customer support is HORRIBLE. Thanks!