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Old 11-15-2008, 07:47 AM   #9 (permalink)
Katana
Analyst, Security Team
 
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Join Date: Nov 2007
Location: Manchester, UK
Posts: 1,361
OS: W2K SP4 + XP SP2 + Vista


Re: Browser freezes upon opening then goes to an advertisement page

Step 1


Submit a File For Analysis
We need to have the files below Scanned by Uploading them/it to Virus Total

Please visit Virustotal
Copy/paste the the following file path into the window
c:\windows\MSAPP32.exe
Click Submit/Send File
Please post back, to let me know the results.

Please do the same for the following file
c:\windows\System32\wr43808.dll

If Virustotal is too busy please try Jotti

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Step 2


Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- This scan is best done from IE (Internet Explorer)

NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Go Here http://www.kaspersky.com/kos/eng/par...avwebscan.html

Read the Requirements and limitations before you click Accept.
Once the database has downloaded, click My Computer in the left pane
Now go and put the kettle on !
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.


**Note**

To optimize scanning time and produce a more sensible report for review:
  • Close any open programs.
  • Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

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Step 3

Logs/Information to Post in Reply
Please post the following logs/Information in your reply
  • Virus Total Results
  • Kaspersky Log
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