Operating System: Windows Vista Home Premium. AVG version 8.0.199. Virus db version 270.9.3/1786. No other antivirus software installed. Protection Software: Windows Defender and Spybot Search and Destroy.
Hello TSF, I have a problem. It started in Wednesday and when I checked to see what my AVG was scanning, AVG detected 2 rootkits both named INSTB32.SYS. I researched the file online and found out that it was associated with my computer application named "Lojack for Laptops". I could not delete nor submit the file to virustotal.com or virusscan.jotti.org because they were both called "Hidden driver" and the result was "Object is hidden" and I do not have Administrator rights because my parents will not allow me because they also use the laptop. I can also show the picture of it if it was allowed. It is not doing any harm I suppose but I have not used the product but it seems legit. I also asked AVG support and they did not find me a solution but just gave me links about a different false positive. Help please.