Hello again, Eoghan.
Please copy this page to
Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.
Before beginning the fix,
read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.
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It appears that you have two antivirus programs installed and running, Steganos and AVG. While this may seem like better protection, they can actually conflict with one another and cause system instability or even system hangs. Please choose one to keep and uninstall the other via Add or Remove Programs in your Control Panel.
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Close any open browsers.
Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with ComboFix.
Open
Notepad and copy/paste all the text in the quotebox below into Notepad:
Quote:
http://www.techsupportforum.com/security-center/hijackthis-log-help/309010-can-t-remove-renos-aw-trojan-downloader.html#post1800923
Collect::
c:\windows\enujuf.dll
c:\windows\system32\janoh.dl
c:\windows\yqobakicuw.com
c:\documents and settings\All Users\Application Data\arabutoc.bin
c:\program files\Common Files\jogikot.dat
c:\windows\system32\afyxatibov.com
c:\program files\Common Files\norydo.scr
c:\windows\nemygih.ban
c:\program files\Common Files\pilopirowo.exe
c:\windows\kazewe.dat
c:\windows\system32\icilaw._dl
c:\windows\darany.sys
c:\windows\qocepy.exe
c:\program files\Common Files\usacyw.db
File::
c:\windows\SPYXX.INI
c:\windows\system32\drivers\ati8fkxx.sys
c:\windows\system32\msapplg.exe
c:\windows\Tasks\Symantec NetDetect.job
Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"="avgrsstx.dll"
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ati8fkxx.sys]
[-HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{44AE4113-C121-10CC-1F32-A0BC12E2014D}]
Driver::
ati8fkxx
c26b866f
SNDSrvc
|
Save this Notepad file as
CFScript.txt to your Desktop and then close the file.
Referring to the picture above, drag CFScript onto ComboFix
If you are prompted to update ComboFix, please click
Yes
Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
When finished, it shall produce a log for you. Please post that log,
ComboFix.txt in your next reply.
Note:
Do not mouseclick ComboFix's window whilst it's running. That may cause it to stall.
When CF finishes running, the ComboFix log will open along with a message box--do not be alarmed.
With the above script, ComboFix will capture a file to submit for analysis.
Ensure you are connected to the internet and click OK. A browser will open. Simply follow the instructions to copy/paste/send the requested file.
Please let your helper know you successfully submitted the file.
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Open HijackThis and click on 'Do a System Scan and Save a Logfile'. Save the logfile and post it here.
Please close HijackThis now.
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Please post the following in your next reply:
ComboFix.txt
new HijackThis log