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Old 11-12-2008, 03:42 PM   #4 (permalink)
amateur
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Join Date: Jun 2006
Location: USA
Posts: 7,282
OS: XP SP3


Re: Log Help Please (trojans and adware problems)

Hi,

Quote:
What additional software would you recommend to install for future reference?
Take a look in here:

PC Safety and Security--What Do I Need?

Quote:
Would this include ordering items online using credit cards? There is no sensitive data on the computer itself.
Yes, it would.

Quote:
OK, I guess I'll have to do this. One question though - if I transfer all of my files to another computer or hard drive, is there a chance of that computer getting infected, or is this a problem that is solely rooted in the registry of my computer?
The problem is not and cannot be limited to the registry.

The following may be of some use in reformatting your harddrive.

1 - Backup Your Data
Copy all your data to a separate drive, CD, DVD, etc.
It may be a good idea to check the files that you backup with an online scanner, you don't want to be reinfected.
http://www.kaspersky.com/virusscanner

2 - Back Up Your Drivers
Particularly important if your computer was not delivered with driver CDs

Driver Genius Pro finds updates and backs up your drivers into an exe installer - very simple to re-install
Or there's the free DriverMax from http://www.innovative-sol.com

3 - Download Programs, Installers, and Updates
Make sure you have all the programs you will need to re-install such as an Antivirus, a Firewall, and, if not included on the installation disk, Microsoft's Service Pack 3 for Windows XP.
Take note of all the product keys and serial numbers. These may be on boxes, CDs, or in emails.

4 - Make Sure You Can Get Back Online
Check that you have modem drivers, set up instructions, and log-in details.

5 - Boot From The Windows CD and Install.
Physically disconnect your internet cable between the computer and the modem/router
If your computer isn't set to boot from CD, look for the option to enter the BIOS setup during startup - usually Del, F1 or F2
In the BIOS, look for the option to change the order of boot devices
Select the CD drive as the first option
Save and exit

6 - Reload Drivers
Once the Windows installation is complete, re-load the drivers you save in 2 above

7 - Install Security Programs
Install your Antivirus, Firewall, and other security programs

8 - Install Any Microsoft Updates
Reconnect your computer to the internet and go to the Microsoft Updates site: http://update.microsoft.com/microsoftupdate
Download and install any required updates

9 - Install Any Programs
Finally, install any programs you need to run

Additional info:

http://helpdesk.its.uiowa.edu/window...s/reformat.htm

http://faq.oit.gatech.edu/0305.html
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