tetonbob

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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1. Download ComboFix from one of these locations:
   
   Link 1
   Link 2
   Link 3
   
   * IMPORTANT !!! Place combofix.exe on your Desktop
   
2. S& D Spybot's Tea Timer
   
   While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent our tools from fixing certain things.
   Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.
   • Open Spybot Search & Destroy.
   • In the Mode menu click "Advanced mode" if not already selected.
   • Choose "Yes" at the Warning prompt.
   • Expand the "Tools" menu.
   • Click "Resident".
   • Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
   • In the File menu click "Exit" to exit Spybot Search & Destroy.
   • See this link for a tutorial
   
   Using Internet Explorer, Download ResetTeaTimer.bat by right-clicking on the link, and choosing Save As. Save it to your desktop, or somewhere you can find it easily.
   Double click ResetTeaTimer.bat to remove all entries set by TeaTimer.
   
3. Double click on combofix.exe & follow the prompts.
   
4. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
   
   Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
   
   
   
   
   
   The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.
   
   With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.
   
   Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement.
   
   ComboFix will now automatically install the Microsoft Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Microsoft Windows Recovery Console option when you start your computer unless requested to by a helper.
   
   Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see a message that says:
   
   The Recovery Console was successfully installed.
   
   
   
   Click on Yes, to continue scanning for malware.
   
5. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
   
6. When finished, it shall produce a log for you. Post that log in your next reply
   
   Note:
   Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
   
   
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