Hello again
File uploaded successfully, thank you.
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Download and run the
Norton Removal Tool as some elements of Norton remain on your system.
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Open notepad and copy/paste the text in the quotebox below into it:
Quote:
Folder::
c:\program files\Common Files\riuk
c:\windows\riuk
c:\documents and settings\Amy Wasley\Application Data\Symantec
c:\program files\Common Files\Symantec Shared
c:\program files\Symantec
c:\documents and settings\All Users\Application Data\Symantec
File::
c:\windows\system32\sysff11l2jp1.dll
c:\windows\download1
Registry::
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
"ProxyOverride"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{2E5E800E-6AC0-411E-940A-369530A35E43}]
[-HKEY_CLASSES_ROOT\CLSID\{2E5E800E-6AC0-411E-940A-369530A35E43}]
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Save this as
CFscript
Refering to the picture above, drag CFscript into ComboFix.exe
Follow the prompts, and post the resulting log,
C:\ComboFix.txt
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.
Warning:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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Please go to:
VirusTotal- In the middle of the page you'll find a "Browse" button.
Click the "Browse" button and browse to this file in RED:
c:\windows\system32\atlsystem530123.exe
- Click "Open".
- Then click the "Send File" button at the bottom of the VirusTotal page.
- This will scan the file. Please be patient.
- Once scanned, copy and paste the results in your next reply.
Do the same with these files as well:
c:\windows\system32\atlsystem41857.exe
c:\windows\system32\atlsystem570164.exe
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Quote:
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Here is the combofix.exe & the hijack this log. I wasn't able to complete the kaspersky scan though. It would download all the files but lock up during the scan.
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Did you disable Mcafee during the scan, Mcafee was not disabled when you ran Combofix, please disable Mcafee and try the Kaspersky scan again. If problem persists, continue below:
ESET Online Scanner- Please go to the following link ESET Online Scanner Link
- Tick the box YES, I accept the Terms Of Use
- Click the Start button
- Now click the Install button
- Click Start
The scanner engine will initialise and update
- Do Not tick the box Remove found threats
- Click the Scan button
The scan will now run, please be patient
- When the scan finishes click the Details tab
- Copy and paste the contents of the %ProgramFiles%\EsetOnlineScanner\log.txt back here.
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Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.
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Logs Required
C:\Combofix.txt
VirusTotal Results
Kaspersky/Eset Scan Report
Hijackthis Log
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