chemist

Hello cindyp. Sorry for the late reply but I somehow didn't get a notification of your reply. Apologies.

Nothing is showing in your logs. We will run an online scan to look for remnants shortly.

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First, I need to see the info.txt log.

Go to Start > Run and copy/paste the following into the Run box and click OK:

C:\rsit\info.txt

A text file should open. Please post the contents of that file in your next reply.

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