Please download combofix from
This Webpage...and read through the instructions there for running the tool.
***Important Note***
Please read through the guidance on that web page carefully and thoroughly...and install the Recovery Console. Using this tool without the Recovery Console installed is NOT RECOMMENDED.
The Windows Recovery Console will allow you to boot into a special recovery (repair) mode that is not otherwise available. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It's a simple procedure that will only take a few moments.
Once installed, a blue screen prompt should appear that reads as follows:
The Recovery Console was successfully installed.
When you see that screen, please continue as follows:
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please post back the following on your next reply:
C:\ComboFix.txt
New HijackThis log.