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djdjmc · 11-06-2008, 04:25 PM

hi there well i have just installed service pack 2 xp cd to clean my computer all up and whn trying to get my thomson speedtouch router set up i couldnt get it solved so i went to my computer right clicked (novice here!)and went to my computer right clicked and went to properties and then hard ware then device manager and in other devices i have 3 devices with big yellow question marks on them they are ethernet controller, video controller and vidoe controller vga compatible, they main thing is my ethernet one right? so i double click it here is the info on it. at the top there is general then driver then details then resources.

GENERAL: device type: other devices
manufacturer: unknown
location: pci bus9,device 4, function 0

driver status: the drivers for this device are not installed.(code 28)
to reinstall the drivers for the device click reinstall driver. which i do but it doesnt work because the wizard could not find the necessary software???

also in the driver . driver provider :unknown
driver date: not available
driver version: not available
can anyone tell me how i can fix this please im sorry but i dont know very much as im a newbie thanks for taking time out to read and thanks for any info you give me back. :o)

darren.

11-06-2008, 04:25 PM	#1 (permalink)
djdjmc Registered User Join Date: Nov 2008 Posts: 9 OS: xp	[SOLVED] ethernet device hi there well i have just installed service pack 2 xp cd to clean my computer all up and whn trying to get my thomson speedtouch router set up i couldnt get it solved so i went to my computer right clicked (novice here!)and went to my computer right clicked and went to properties and then hard ware then device manager and in other devices i have 3 devices with big yellow question marks on them they are ethernet controller, video controller and vidoe controller vga compatible, they main thing is my ethernet one right? so i double click it here is the info on it. at the top there is general then driver then details then resources. GENERAL: device type: other devices manufacturer: unknown location: pci bus9,device 4, function 0 driver status: the drivers for this device are not installed.(code 28) to reinstall the drivers for the device click reinstall driver. which i do but it doesnt work because the wizard could not find the necessary software??? also in the driver . driver provider :unknown driver date: not available driver version: not available can anyone tell me how i can fix this please im sorry but i dont know very much as im a newbie thanks for taking time out to read and thanks for any info you give me back. :o) darren.