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If you're not receiving help elsewhere and still require assistance for this issue, please do the following:
You are using an outdated version of HijackThis. Please uninstall HijackThis 1.99.1 in the Add or Remove Programs section of your Control Panel and delete your current version.
Please download
HijackThis and Save it to your Desktop.
Alternate link
Double-click on the file you just downloaded. Click 'Run' or 'Install' and follow the prompts to install.
It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis
Upon install, HijackThis should open for you. If it does, just close it please.
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Please follow the process outlined here:
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help
After running through
all the steps, you shall have a proper set of logs. Please post/attach as instructed.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your next reply.
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