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Hi. . .
Sure - I'll run the dump. I need a few items from you, please:
- msinfo32 - NFO file format
START | type msinfo32 - hit enter | save as an NFO file (default file extension)
- Driver Query (2)
Bring up an elevated command "DOS" prompt -
START | type cmd.exe | right-click on cmd.exe above - under Programs | select Run as admin - copy/paste (to paste into DOS screen, right-click at top of DOS screen, select Edit, select paste - then hit enter if need be):
Code:
driverquery /v > %temp%\drivers1.txt
Code:
driverquery /si >> %temp%\drivers1.txt & start notepad %temp%\drivers1.txt
Those 2 must be executed 1 at a time, at an elevated level and in order. A notepad will appear upon completion of the second command - save it as a text file.
Last item - Vista health report in HTML format -
START | type cmd.exe | rt-click | run as admin - @ DOS screen -
perfmon /report
In ~60 seconds, output will open in an IE7 screen. Save it in HTM or HTML format (default - Page, Save As)
Please zip the NFO, TXT and HTM/L files up and attach to your next post. Thanks.
Regards. . .
jcgriff2
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