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Fantuccio · 11-05-2008, 06:37 AM

I'm having trouble with the Kaspersky scanner. I was scanning my computer but unfortunately firefox crashed and I had to reload the page. The download and the update process were much faster, but at the end I got this error message:

Update has failed. Program has failed to start. Close the Kaspersky Online Scanner 7.0 window and open it again to install the program.

You must be online to update the Kaspersky Online Scanner 7 database. With the latest database updates, you can find new viruses and other threats. Please go online to use Kaspersky Online Scanner 7. [ERROR: Scan has failed to start. [0x80004005]]

What should I do? Note that I already closed and opened it again 2 or 3 times, same error.

By the way, the machine is behaving good from the start, I only noticed the infection because my antivirus was attempting (and failing) to remove it. Also, there were some pop-ups in the tray bar as stated in my first post, but they disappeared after the first ComboFix run.

11-05-2008, 06:37 AM	#9 (permalink)
Fantuccio Registered User Join Date: Nov 2008 Posts: 8 OS: Win XP Home, SP2	Re: File cannot be deleted: cewmd.dll I'm having trouble with the Kaspersky scanner. I was scanning my computer but unfortunately firefox crashed and I had to reload the page. The download and the update process were much faster, but at the end I got this error message: Update has failed. Program has failed to start. Close the Kaspersky Online Scanner 7.0 window and open it again to install the program. You must be online to update the Kaspersky Online Scanner 7 database. With the latest database updates, you can find new viruses and other threats. Please go online to use Kaspersky Online Scanner 7. [ERROR: Scan has failed to start. [0x80004005]] What should I do? Note that I already closed and opened it again 2 or 3 times, same error. By the way, the machine is behaving good from the start, I only noticed the infection because my antivirus was attempting (and failing) to remove it. Also, there were some pop-ups in the tray bar as stated in my first post, but they disappeared after the first ComboFix run. Last edited by Fantuccio; 11-05-2008 at 06:38 AM.