ppayzant

Sorry for the delayed reply - I didn't get an email notification of thread activity. Then yesterday, Outlook Express and IE7 both stopped working - no response when I double-clicked the shortcut icons, and no response when I went right to the .exe program files and double-clicked them. I did a system restore to when ComboFix was run (it sets a restore point, of course) and now both programs are working again. No earlier restore point would work. Still can't get Word to work, even after a re-install.

The new Kaspersky Online Scan log:

KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, November 4, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, November 04, 2008 01:03:25
Records in database: 1369257


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
A:\
C:\
D:\
E:\

Scan statistics
Files scanned 85774
Threat name 1
Infected objects 1
Suspicious objects 0
Duration of the scan 01:42:07

File name Threat name Threats count
C:\Documents and Settings\Phil & Cindy\Local Settings\Application Data\Identities\{64B9BD37-69EF-4BA3-A78D-C9041FAB378E}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Trojan-Spy.Win32.Zbot.etp 1

The selected area was scanned.
-----------------------------------------------------------------------

I did the registry fix, but I don't know what you mean by "(don't forget to copy and paste REGEDIT4)"

I deleted FF802AC291.dll. Then I went to delete it from the Recycle Bin, and it wasn't there. That seemed odd.

Phil