Tech Support Forum - View Single Post - [SOLVED] Pop-ups every second warning of virus and spyware

Katana · 11-03-2008, 02:16 PM

Step 1

Please delete the copy of ComboFix that you have and download an updated copy from one of the links below

ComboFix.exe 1
ComboFix.exe 2
ComboFix.exe 3
You must download it to and run it from your Desktop
Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT log
Re-enable all the programs that were disabled during the running of ComboFix..

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
ComboFix SHOULD NOT be used unless requested by a forum helper

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Step 2

Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- This scan is best done from IE (Internet Explorer)
NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Go Here http://www.kaspersky.com/kos/eng/par...avwebscan.html

Read the Requirements and limitations before you click Accept.
Once the database has downloaded, click My Computer in the left pane
Now go and put the kettle on !
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

**Note**

To optimize scanning time and produce a more sensible report for review:

Close any open programs.
Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

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Step 3

Remove Programs

Now click Start---Control Panel. Double click Add or Remove Programs (XP) / Programs and Features (Vista) . If any of the following programs are listed there,
click on the program to highlight it, and click on remove.

Java(TM) 6 Update 3
Java(TM) 6 Update 5

Now close the Control Panel.

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Step 4

Logs/Information to Post in Reply
Please post the following logs/Information in your reply

ComboFix Log
Kaspersky Log
How are things running now ?

11-03-2008, 02:16 PM	#6 (permalink)
Katana Analyst, Security Team Join Date: Nov 2007 Location: Manchester, UK Posts: 1,361 OS: W2K SP4 + XP SP2 + Vista	Re: Pop-ups every second warning of virus and spyware *Step 1* Please delete the copy of ComboFix that you have and download an updated copy from one of the links below ComboFix.exe 1 ComboFix.exe 2 ComboFix.exe 3 You must download it to and run it from your Desktop Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix. Double click combofix.exe & follow the prompts. When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT log Re-enable all the programs that were disabled during the running of ComboFix.. Note: Do not mouse-click combofix's window while it is running. That may cause it to stall. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine. ComboFix SHOULD NOT be used unless requested by a forum helper ----------------------------------------------------------- ----------------------------------------------------------- *Step 2* Kaspersky Online Scanner . Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal NOTE:- This scan is best done from IE (Internet Explorer) NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin Go Here http://www.kaspersky.com/kos/eng/par...avwebscan.html Read the Requirements and limitations before you click Accept. Once the database has downloaded, click My Computer in the left pane Now go and put the kettle on ! When the scan has completed, click Save Report As... Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (.txt) Click Save* - by default the file will be saved to your Desktop, but you can change this if you wish. Note To optimize scanning time and produce a more sensible report for review: Close any open programs. Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan. Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%. ----------------------------------------------------------- ----------------------------------------------------------- *Step 3* Remove Programs Now click Start---Control Panel. Double click Add or Remove Programs (XP) / Programs and Features (Vista) . If any of the following programs are listed there, click on the program to highlight it, and click on remove. Java(TM) 6 Update 3 Java(TM) 6 Update 5 Now close the Control Panel. ----------------------------------------------------------- ----------------------------------------------------------- *Step 4* Logs/Information to Post in Reply Please post the following logs/Information in your reply ComboFix Log Kaspersky Log How are things running now ? __________________