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Need help getting started
I've been getting a pop-up message that states 'your computer is infected...' and my anti-virus does pick up various trojans. It doesn't seem to matter if I quarantine the trojans or delete them they either come back or never are properly taken care of to begin with. I have downloaded the RSIT file and tried to download the GMER Rootkit Scanner but the GMER won't open or do anything once I've downloaded it. Since the 'New Instuctions' has the GMER scan as the first item I'm hesitant to skip it and go on to the RSIT scan without prior approval that that is ok to do. I will hold off on doing anything until I get the proper advice about how to proceed safely (or as safe as possible). Thank you very much for your time & help.
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