Tech Support Forum - View Single Post - Random BSODs, freezes, restarts and booting problems... 64-bit

**jcgriff2** · 10-13-2008, 02:10 PM

Hi. . .

I would like the links to your other dumps. I see in photos & dumps that you are updated w/ Vista SP1. When did you update? One photo shows WERCON screen - TrustedInstaller crashing constantly since at least October 2nd. When did the system problems begin?

Can you run in SAFEMODE w/ any greater stability than normal windows boot-up?

Please run msinfo32 when possible & save in NFO format (NFO file extension). I am not sure if it will be in English or not - but OK for now.

Also, I'd like a Vista System Health report in HTML format. Please do the following:
START | type cmd.exe into the start search box | right-click on cmd.exe | select Run as Administrator | the black cmd prompt (DOS) screen will appear - type the following:

Code:

perfmon /report

It will take about a minute to run... then save it as an HTML file.

Please zip it & msinfo32 NFO file up and attach to your next post.

Regards. . .

jcgriff2

.

10-13-2008, 02:10 PM	#2 (permalink)
jcgriff2 Moderator, Microsoft Support Join Date: Sep 2007 Location: Palm Springs, California Posts: 9,871 OS: Windows 7, Vista Ultimate My System	Re: Random BSODs, freezes, restarts and booting problems... 64-bit Hi. . . I would like the links to your other dumps. I see in photos & dumps that you are updated w/ Vista SP1. When did you update? One photo shows WERCON screen - TrustedInstaller crashing constantly since at least October 2nd. When did the system problems begin? Can you run in SAFEMODE w/ any greater stability than normal windows boot-up? Please run msinfo32 when possible & save in NFO format (NFO file extension). I am not sure if it will be in English or not - but OK for now. Also, I'd like a Vista System Health report in HTML format. Please do the following: START \| type cmd.exe into the start search box \| right-click on cmd.exe \| select Run as Administrator \| the black cmd prompt (DOS) screen will appear - type the following: Code: perfmon /report It will take about a minute to run... then save it as an HTML file. Please zip it & msinfo32 NFO file up and attach to your next post. Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread My availability will be limited through ~ October 2009