Good job.
Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.
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S& D Spybot's Tea Timer
While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent our tools from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.
- Open Spybot Search & Destroy.
- In the Mode menu click "Advanced mode" if not already selected.
- Choose "Yes" at the Warning prompt.
- Expand the "Tools" menu.
- Click "Resident".
- Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
- In the File menu click "Exit" to exit Spybot Search & Destroy.
- See this link for a tutorial
Using Internet Explorer, download
ResetTeaTimer.bat by right-clicking on the link, and choosing Save As. Save it to your desktop, or somewhere you can find it easily.
Double click ResetTeaTimer.bat to remove all entries set by TeaTimer.
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Open HijackThis and click on 'Do a System Scan Only'. Place a check next to the following entries if they exist
(make sure you do not miss any) and click
Fix Checked
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {3483D179-B35E-486A-ACAB-86FFEA5451E9} - (no file)
O2 - BHO: (no name) - {38EE43F0-77F2-4EEF-B2B5-C3409F8CC73C} - (no file)
O2 - BHO: (no name) - {67A98D5D-1345-4656-90C3-B72EEFA1D748} - (no file)
O2 - BHO: (no name) - {A351D2B3-CBFF-4923-B5C6-7D368F16C004} - (no file)
O4 - HKLM\..\Run: [BM142c47f1] Rundll32.exe "C:\WINDOWS\system32\fqrrqltb.dll",s
O20 - AppInit_DLLs: mqltpn.dll cczoud.dll
O20 - Winlogon Notify: efcDusRJ - C:\WINDOWS\
Close HijackThis now.
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Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
- Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
- Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 7. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
- Click the "Download" button to the right.
- Select the Windows platform from the dropdown menu.
- Read the License Agreement and then check the box that says: "Accept License Agreement". Click on Continue.The page will refresh.
- Click on the link to download Windows Offline Installation and save the file to your desktop.
- Close any programs you may have running - especially your web browser.
- Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
- Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button.
- Repeat as many times as necessary to remove each Java versions.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version.
- After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
- On the General tab, under Temporary Internet Files, click the Settings button.
- Next, click on the Delete Files button
- There are two options in the window to clear the cache - Leave BOTH Checked
- Applications and Applets
Trace and Log Files
- Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
- Click OK to leave the Temporary Files Window
- Click OK to leave the Java Control Panel.
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Establish an internet connection & perform an online scan with Firefox or Internet Explorer at
Kaspersky Online Scanner
**Note**
To optimize scanning time and produce a more sensible report for review:
- Close any open programs
- Turn off the real time scanner of any existing antivirus program while performing the online scan.
Click
Accept, when prompted to download and install the program files and database of malware definitions.
- Click Run at the Security prompt.
- The program will then begin downloading and installing and will also update the database.
- Please be patient as this can take several minutes.
- Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
- Click View scan report at the bottom.
- Click the Save Report As... button.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.
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Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.
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How is the machine behaving?
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
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