Tech Support Forum - View Single Post - Compaq Presario F500 Won't Boot

bosstone75 · 10-08-2008, 10:07 PM

Found my answer. It's broke.

I contacted HP customer support via chat and they tried to troubleshoot (for free which is nice). Near the end he said that it was a hardware problem and that it would require onsite support.

Luckily, I had done a bit of research first and found an article put out by HP explaining that this was an issue that could be expected with these computers and that they had an extended warranty for this specific issue (2 years past the typical 1 year).

http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3441671

I brought this to the dude's attention and he looked into it and verified it and is currently getting me set up to send the laptop in for free and get it repaired for free. It has something to do with the integrated power supply... now... one last question. Will 3rd party RAM void this warranty?

10-08-2008, 10:07 PM	#5 (permalink)
bosstone75 Registered User Join Date: Mar 2006 Posts: 31 OS: Win XP	Re: Compaq Presario F500 Won't Boot - Help Please! Found my answer. It's broke. I contacted HP customer support via chat and they tried to troubleshoot (for free which is nice). Near the end he said that it was a hardware problem and that it would require onsite support. Luckily, I had done a bit of research first and found an article put out by HP explaining that this was an issue that could be expected with these computers and that they had an extended warranty for this specific issue (2 years past the typical 1 year). http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3441671 I brought this to the dude's attention and he looked into it and verified it and is currently getting me set up to send the laptop in for free and get it repaired for free. It has something to do with the integrated power supply... now... one last question. Will 3rd party RAM void this warranty? Last edited by bosstone75; 10-08-2008 at 10:08 PM.