Hello and welcome to TSF
You are using an outdated version of
Hijackthis. Please uninstall from Add/Remove programs, and delete your current version.
Next, download
HijackThis to your desktop
Alternate link
Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis
Upon install, HijackThis should open for you. Please close Hijackthis and continue with instructions below.
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- Download RSIT by random/random and save it to your desktop.
- Double click on RSIT.exe to run RSIT.
- Click Continue at the disclaimer screen.
- Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
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Logs Required
log.txt
info.txt
If there is no response to this post within 72hrs, this thread will be closed.