Quote:
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the HJT forum and wait for help.
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Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
1. If you don't know,
stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those three things, everything should go smoothly :D
Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
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I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.
If you still require help please post a fresh HJT log along with the following
Installed Programs
Please could you give me a list of the programs that are installed.
- Start HijackThis
- Click on the Misc Tools button
- Click on the Open Uninstall Manager button.
You will see a list with the programs installed in your computer.
Click on
save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.