Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should
not have any open browsers when you are following the procedures below.
Go to
My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that
Search system folders,
Search hidden files and folders, and
Search subfolders are checked.
For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).
Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.
If you have a fast internet connection (broadband), run an online virus scan at
TrendMicro. Just follow the instructions on the site to run the online scan. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.
Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = C:\WINDOWS\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://66.197.142.134/forums/forumd...p?s=&forumid=19
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.zpecialoffer.com/indexie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.zpecialoffer.com/results.asp?keyword=%s
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\yfldymxn.dll
O2 - BHO: (no name) - {08C30086-0020-F97F-90AC-89B571174F80} - C:\WINDOWS\System32\zjndoagq.dll
O2 - BHO: (no name) - {15DCCDF4-E2C8-ADFE-0184-E3AFD81C250A} - C:\WINDOWS\System32\ktaumyxj.dll
O2 - BHO: (no name) - {19A25736-85D9-C0A4-1977-A19FF8CC7514} - C:\WINDOWS\System32\zpngnhub.dll
O2 - BHO: (no name) - {20504D85-00F0-F97F-906C-3BB571174F80} - (no file)
O2 - BHO: (no name) - {20B04B85-0080-FA7F-90DC-4FB671174F80} - C:\WINDOWS\System32\qqhjjuay.dll
O2 - BHO: (no name) - {2489636B-B324-8946-D2FF-786BA867D03F} - C:\WINDOWS\System32\ltjqrfpg.dll
O2 - BHO: (no name) - {287B1385-00C0-F97F-902C-AEB571174F80} - C:\WINDOWS\System32\ijufottt.dll
O2 - BHO: (no name) - {48A70A85-0030-FA7F-90AC-E7B471174F80} - C:\WINDOWS\System32\nzoswycj.dll (file missing)
O2 - BHO: (no name) - {55E791BA-AC9B-92F9-E2FF-C3EF5B0FFF88} - C:\WINDOWS\System32\qfcbablw.dll
O2 - BHO: (no name) - {5A33ADEC-283D-DD07-2596-5990CAAEFC42} - C:\WINDOWS\System32\jbctdlag.dll
O2 - BHO: (no name) - {65ACBEFE-0BAE-A33A-147A-C31FA1764D3D} - C:\WINDOWS\System32\slvkaujn.dll
O2 - BHO: (no name) - {684B2586-0050-FA7F-909C-50B671174F80} - C:\WINDOWS\System32\wnqrvncs.dll
O2 - BHO: (no name) - {701A2486-0080-FD7F-90EC-20B571174F80} - C:\WINDOWS\System32\tkwyyvlc.dll
O2 - BHO: (no name) - {78633E86-00A0-F97F-902C-1FB671174F80} - C:\WINDOWS\System32\ckmcseua.dll
O2 - BHO: (no name) - {89CB2915-C77C-10B5-147F-83CE2F2A7AD3} - C:\WINDOWS\System32\frkdhdpq.dll
O2 - BHO: (no name) - {954A1CF8-3B2A-3B36-16A4-CEF0850409A7} - C:\WINDOWS\System32\aqsgfjwx.dll
O2 - BHO: (no name) - {B0299417-3F72-E47A-7D4F-1C43E050621A} - C:\WINDOWS\System32\dmgopixt.dll
O2 - BHO: (no name) - {B0C34A85-00F0-F87F-909C-31F771174F80} - C:\WINDOWS\System32\zihifcvd.dll
O2 - BHO: (no name) - {C628EAD9-D383-0D91-2451-934216FD498F} - C:\WINDOWS\System32\xwjbedpi.dll
O2 - BHO: (no name) - {C8B34405-014D-FE5C-FA80-F5434CA628EC} - C:\WINDOWS\System32\wvkmojsf.dll
O2 - BHO: (no name) - {CF995F1A-9F13-F30A-ACA8-1D86AEB00B2E} - C:\WINDOWS\System32\xmjbqtvj.dll
O2 - BHO: (no name) - {D38CC83E-0323-2D71-E0EA-D02332E9F569} - C:\WINDOWS\System32\kxqvlzjs.dll (file missing)
O2 - BHO: (no name) - {D8E71A86-0040-F87F-90CC-E9F671174F80} - C:\WINDOWS\System32\accognzf.dll
O2 - BHO: (no name) - {FA4ADB46-829A-FC5F-AF57-DBCA8FB70CDD} - C:\WINDOWS\System32\xyctemgh.dll
O4 - HKLM\..\Run: [ivdnpa] C:\WINDOWS\System32\hmijln.exe
O4 - HKLM\..\Run: [Systems Restart] Rundll32.exe wnim.dll, DllRegisterServer
O4 - HKLM\..\Run: [Tiny Firewall] C:\WINDOWS\System32\msvcrtid.exe
O4 - HKLM\..\Run: [lykbggae] C:\WINDOWS\System32\lykbggae.exe
O4 - HKLM\..\Run: [yogdluad] C:\WINDOWS\System32\yogdluad.exe
O4 - HKLM\..\Run: [mfguwlvo] C:\WINDOWS\System32\mfguwlvo.exe
O4 - HKLM\..\Run: [ahsowzlz] C:\WINDOWS\System32\ahsowzlz.exe
O4 - HKLM\..\Run: [mqxqkecn] C:\WINDOWS\System32\mqxqkecn.exe
O4 - HKLM\..\Run: [c93020d1b314] C:\WINDOWS\System32\aaaamon0.exe
O4 - HKLM\..\Run: [nozyqwtz] C:\WINDOWS\System32\nozyqwtz.exe
O4 - HKLM\..\Run: [filnvded] C:\WINDOWS\System32\filnvded.exe
O4 - HKLM\..\Run: [ycajmilp] C:\WINDOWS\System32\ycajmilp.exe
O4 - HKLM\..\Run: [ctqgwxpv] C:\WINDOWS\System32\ctqgwxpv.exe
O4 - HKLM\..\Run: [pmqlixuq] C:\WINDOWS\System32\pmqlixuq.exe
O4 - HKLM\..\Run: [ocisqjpp] C:\WINDOWS\System32\ocisqjpp.exe
O4 - HKLM\..\Run: [vajyimvm] C:\WINDOWS\System32\vajyimvm.exe
O4 - HKLM\..\Run: [qdbyfgbt] C:\WINDOWS\System32\qdbyfgbt.exe
O4 - HKLM\..\Run: [nturarbx] C:\WINDOWS\System32\nturarbx.exe
O4 - HKLM\..\Run: [ggavtkhr] C:\WINDOWS\System32\ggavtkhr.exe
O4 - HKLM\..\Run: [dyujjenk] C:\WINDOWS\System32\dyujjenk.exe
O4 - HKLM\..\Run: [mtkonnwh] C:\WINDOWS\System32\mtkonnwh.exe
O4 - HKLM\..\Run: [skhqaekj] C:\WINDOWS\System32\skhqaekj.exe
O4 - HKLM\..\Run: [nczykmbz] C:\WINDOWS\System32\nczykmbz.exe
O4 - HKLM\..\Run: [gwvdxwai] C:\WINDOWS\System32\gwvdxwai.exe
O4 - HKLM\..\Run: [pdtzejgb] C:\WINDOWS\System32\pdtzejgb.exe
O4 - HKLM\..\Run: [kurvvmgg] C:\WINDOWS\System32\kurvvmgg.exe
O4 - HKLM\..\Run: [fuqnitnk] C:\WINDOWS\System32\fuqnitnk.exe
O4 - HKLM\..\Run: [poeuequy] C:\WINDOWS\System32\poeuequy.exe
O4 - HKLM\..\Run: [mivngtri] C:\WINDOWS\System32\mivngtri.exe
O4 - HKLM\..\Run: [dnxjwhoh] C:\WINDOWS\System32\dnxjwhoh.exe
O4 - HKLM\..\Run: [kagavzns] C:\WINDOWS\System32\kagavzns.exe
O4 - HKCU\..\Run: [ixplore] "C:\Program Files\Internet Explorer\ixplore.exe"
O4 - HKCU\..\Run: [Hsrd] C:\Documents and Settings\Paul-G\Application Data\u???t?.exe
O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.156.31.79/100039/uk/ringtone/ringtone.exe
O16 - DPF: {3A3137D7-4439-0FDC-8B9C-62D16330FBAE} - http://63.219.178.91/1/gdnGB1463.exe
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptem...iveSecurity.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} - https://crazyvegas.microgaming.com/...gas/FlashAX.cab
O16 - DPF: {FE4BBEA8-1EFD-4B8A-BD1B-341CCDBEEAA6} - http://ads.dealhelper.com/updates/DealHelperNew.cab
O23 - Service: cznexczpcmxf - Unknown - C:\WINDOWS\System32\msupd5.exe
Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:
wnim.dll
C:\Documents and Settings\Paul-G\Application Data\u???t?.exe
C:\WINDOWS\System32\msupd5.exe
Also delete ALL those EXE and DLL files (in their corresponding directory) listed above in RED.
Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run
KRC HijackThis Analyzer in the same folder to get the
result.txt log. Just post the contents of the result.txt file in the forum.
To help prevent future spyware installations/infections, please read the
Anti-Spyware Tutorial and use the tools/programs provided.