Tech Support Forum - View Single Post - Need Help with Windows Media Player 11 (streaming)

oughttotrot · 09-19-2008, 03:30 PM

Hello.

I have had WMP11 on my PC for quite some time. My Xbox 360 needed repairs, and I was sent a refurbished console. When it came back, I needed to allow it to see my computers' music folders. I headed to WMP11 to do this.

However, every time I tried to go to Tools > Options > Library > Configure Sharing, it would lockup. I would have to manually close WMP11 each and every time. Frustrated, I tried to uninstall WMP11. It rolled back to WMP9, which was the original one on my computer. Now, everytime I try to go back up to WMP11, it fails during installation (around installing MSDelta?). However, it does install WMP11 again, because it's back on my PC.

Now, when I go to Tools > Options > Media Sharing, I get: "Media sharing has been turned off because a required Windows setting or component has changed. For additional assistance, click Web Help." I have checked the Web Help, and tried their tips, but it doesn't help me.

Does anybody have any clue as to what I should do? I also grabbed my WMP log file...pasted below.

09-19-2008, 03:30 PM	#1 (permalink)
oughttotrot Registered User Join Date: Sep 2008 Posts: 4 OS: XP Home	Need Help with Windows Media Player 11 (streaming) Hello. I have had WMP11 on my PC for quite some time. My Xbox 360 needed repairs, and I was sent a refurbished console. When it came back, I needed to allow it to see my computers' music folders. I headed to WMP11 to do this. However, every time I tried to go to Tools > Options > Library > Configure Sharing, it would lockup. I would have to manually close WMP11 each and every time. Frustrated, I tried to uninstall WMP11. It rolled back to WMP9, which was the original one on my computer. Now, everytime I try to go back up to WMP11, it fails during installation (around installing MSDelta?). However, it does install WMP11 again, because it's back on my PC. Now, when I go to Tools > Options > Media Sharing, I get: "Media sharing has been turned off because a required Windows setting or component has changed. For additional assistance, click Web Help." I have checked the Web Help, and tried their tips, but it doesn't help me. Does anybody have any clue as to what I should do? I also grabbed my WMP log file...pasted below.