Tech Support Forum - View Single Post - Laptop got turned off during a service pack update for Vista

Yotsuba 404 · 09-14-2008, 05:50 AM

Well as the post says , My Laptop got turned off during a service pack update for Vista.
It was on stage 2 of the update when it just lost power.
Now everytime I turn it on I get this error message along with a blue background ( not the bsod )
" A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components , restart your computer , press F8 to select advanced startup options , and then select safe mode.

Technical information:
( three wierd symbols ) STOP : 0x0000C1F5 (0x00000000 , 0x00000000 , 0x00000000 , 0x00000000 ) "

Ok, when I start in safe mode it says loading windows files and stops at " crc disk " or something like that.

I am using a Compaq presario V6000 running on Windows Vista Home premium.

I need a solution to fix this problem , I will do anything not to lose the files I have on my laptop , I have around 50 gigs of stuff on it.

Please help me out here , any solutions GREATLY appreciated.

09-14-2008, 05:50 AM	#1 (permalink)
Yotsuba 404 Registered User Join Date: Sep 2008 Posts: 11 OS: Windows Vista	Laptop got turned off during a service pack update for Vista Well as the post says , My Laptop got turned off during a service pack update for Vista. It was on stage 2 of the update when it just lost power. Now everytime I turn it on I get this error message along with a blue background ( not the bsod ) " A problem has been detected and Windows has been shut down to prevent damage to your computer. If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components , restart your computer , press F8 to select advanced startup options , and then select safe mode. Technical information: ( three wierd symbols ) STOP : 0x0000C1F5 (0x00000000 , 0x00000000 , 0x00000000 , 0x00000000 ) " Ok, when I start in safe mode it says loading windows files and stops at " crc disk " or something like that. I am using a Compaq presario V6000 running on Windows Vista Home premium. I need a solution to fix this problem , I will do anything not to lose the files I have on my laptop , I have around 50 gigs of stuff on it. Please help me out here , any solutions GREATLY appreciated.