I have downloaded HJT. Put it on the infected computer in the described folder. Double clicked it. Clicked on "Do a system scan and save a logfile". The program runs for a second then at 023-NT Services it gets hung up. A popup appears saying "Hijack This has encountered a problem and needs to close. We are sorry for the inconenience" blah blah blah. Send Error Report or Don't send. I click don't send and try again. Same thing for the past 10 tries.
