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Old 08-23-2008, 09:49 PM   #1 (permalink)
Delanna
Registered User
 
Join Date: Aug 2008
Posts: 2
OS: Windows XP, SP 3


Missing MSinfo32.exe file

Hello all,

I am a omputer novice, so when i found this forum, i thought i hit a gold mine! Firstly, thankyou to everyone who contributes and helps poor computer illiterate people like me ;)

I have been having issues with a certain PC game which is crashing at certain areas. I have been talking to Tech Support for the game and they have asked me to run MSinfo32.exe (start, run, type MSinfo32) and export the data.

The problem is that i do not have this file! I have done a full search (including hidden and system files) and its no where on my PC!

I am running Windows XP with Service Pack 2. I have this and also a Dell provided windows XP professional home edition, and exploring both does not show the file or the install for the file anywhere. The dell windows installation CD does have support tools, but checking the readme and installing it also showed that MSinfo32 is not part of the package.

My question is two fold:

a) is it possible to download this file from somewhere?

b) is there an alternative program that can do it? basically, i need certain parts of the msinfo.nfo file to post to the tech support.

Thankyou in advance,

Delanna
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