Tech Support Forum - View Single Post - Clock Virus Alert and start menu missing options

**Angelfire777** · 08-16-2008, 12:10 PM

Hi,

It seems that you have this leftover norton entry in your add/remove programs list:

Remove it via control panel > add/remove programs.

Norton Security Scan
___________

Open HijackThis > choose Scan Only > Place a checkmark in the boxes beside these entries in bold.

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -

Close your browsers and all open windows except for HijackThis, then click "Fix checked". Exit HijackThis.
___________

Go here to run an online scannner from ESET.

Note: You will need to use Internet explorer for this scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is unticked, and the option Scan unwanted applications is checked
Click Scan
Wait for the scan to finish
Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
Copy and paste that log as a reply to this topic, along with a new HijackThis log and a description of any remaining problems

On your next reply, please include a

Fresh HijackThis log.
eset scan log

08-16-2008, 12:10 PM	#4 (permalink)
Angelfire777 Moderator/Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Oct 2006 Posts: 4,581 OS: Vista	Re: Clock Virus Alert and start menu missing options Hi, It seems that you have this leftover norton entry in your add/remove programs list: Remove it via control panel > add/remove programs. Norton Security Scan ___________ Open HijackThis > choose Scan Only > Place a checkmark in the boxes beside these entries in bold. O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - Close your browsers and all open windows except for HijackThis, then click "Fix checked". Exit HijackThis. ___________ Go here to run an online scannner from ESET. Note: You will need to use Internet explorer for this scan Tick the box next to YES, I accept the Terms of Use. Click Start When asked, allow the activex control to install Click Start Make sure that the option Remove found threats is unticked, and the option Scan unwanted applications is checked Click Scan Wait for the scan to finish Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt Copy and paste that log as a reply to this topic, along with a new HijackThis log and a description of any remaining problems On your next reply, please include a Fresh HijackThis log. eset scan log __________________ UNITE and ASAP since 2006 If we have helped you, please consider donating. The past won't be able to hurt you unless you keep on looking back at it.