Thread: Spyware Problem
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Old 08-15-2008, 10:14 AM   #5 (permalink)
chemist
Moderator, Analyst, Security Team; Rangemaster, TSF Academy
 
Join Date: Oct 2007
Location: Georgia
Posts: 10,734
OS: XP SP3


Re: Spyware Problem

I need an uninstall list. Please do the following:
  • Double-click on HijackThis.exe to run it.
  • Open the Misc Tools section and click the button labelled Open Uninstall Manager
  • Click the Save List button and Save it to your Desktop.
  • Post uninstall_list.txt in your next reply.
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How many antivirus programs do you have installed and running? Only one antivirus program should be installed and running on a computer for optimum performance.

Is Radial Point PC Guard antivirus required to be installed on your system by Virgin Broadband, or can you do without it?
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