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Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

It's IMPORTANT to carry out the instructions in the sequence listed below.

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Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

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Open notepad and copy/paste the text in the code box below into it:

Save this as "CFScript.txt", and as Type: All Files (*.*)
in the same location as ComboFix.exe





Refering to the picture above, drag CFScript into ComboFix.exe


When finished, it shall produce a log for you. Post that log in your next reply.

**Note**

When CF finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will capture files to submit for analysis.

• Ensure you are connected to the internet and click OK on the message box.
• A browser will open.
• Simply follow the instructions to copy/paste/send the requested file.

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It's important to run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Using Internet Explorer, visit http://www.kaspersky.com/kos/eng/par...avwebscan.html

Click Accept, when prompted to download and install the program files and database of malware definitions.

• Click Run at the Security prompt.
• The program will then begin downloading and installing and will also update the database.
• Please be patient as this can take several minutes.
• Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View scan report at the bottom.
  
  
  
  
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

**Note**

To optimize scanning time and produce a more sensible report for review:

• Close any open programs
  
• Turn off the real time scanner of any existing antivirus program while performing the online scan

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Please include the following in your next reply:

C:\ComboFix.txt
Kaspersky results
Update on system behavior

**It's much easier for us and would be greatly appreciated, if you'd kindly copy/paste the reports directly into the reply box unless otherwise requested.