chemist

Hello again, Le18.

Please save this page to Notepad in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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I see you have P2P software ( uTorrent ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

References for the risk of these programs are here, here, and here.

I would strongly recommend that you uninstall it, however that choice is up to you. If you choose to remove this program, you can do so via Control Panel >> Programs and Features.

If you decide to uninstall uTorrent, also delete these Folders if they still exist:

C:\Users\Master Le\AppData\Roaming\uTorrent
C:\Program Files\uTorrent

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The reason your Vista system got infected is likely due to the fact that the UAC has been disabled.

Before you go any further, protect this system and re-enable that feature. Click Start > Control Panel > User Accounts and turn it back on.

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Please go to: VirusTotal

• On the page you'll find a Browse button.
  
• Next to the Browse button you'll see a box to enter text.
• Please copy/paste the following bolded text into the box:
  
  C:\Windows\System32\windrv.sys
  
  
• Then click the Send File button just below.
• This will scan the file. Please be patient.
• Once scanned, copy and paste the results in your next reply.

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Close any open browsers.

Disable your antivirus and antispyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.

Open Notepad and copy/paste all the text in the quotebox below into Notepad:

Save this as CFScript.txt, in the same location as ComboFix.exe and then close the file.





Referring to the picture above, drag CFScript into ComboFix.exe

If you are prompted to update ComboFix, please click Yes

Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

When finished, it shall produce a log for you. Please post that log, ComboFix.txt in your next reply.

Note:
Do not mouseclick ComboFix's window whilst it's running. That may cause it to stall.

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Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

• Download the latest version of Java Runtime Environment (JRE) 6 Update 7 and Save it to your Desktop.
• Scroll down to where it says Java Runtime Environment (JRE) 6 Update 7 The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
• Click the Download button to the right.
• Select the Windows platform from the dropdown menu.
• Read the License Agreement and then check the box that says: I agree to the Java SE Runtime Environment 6 License Agreement.
• Click Continue
• Click on the link to download Windows Offline Installation and Save the file to your Desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start(or My Computer) > Control Panel and click on Add or Remove Programs
• Click (highlight) the following items:
  • Java(TM) 6 Update 3
  • Java(TM) 6 Update 5
  • Java(TM) SE Runtime Environment 6
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version.

• After the install is complete, go back to your Control Panel and click the Java icon. (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button.
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
    • Trace and Log Files
  • Click OK on Delete Temporary Files Window.
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE
  • Click OK to leave the Temporary Files Window.
  • Click OK to leave the Java Control Panel.

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Please download ATF-Cleaner by Atribune and Save it to your Desktop.
This program is for XP and Windows 2000 only

• Right-click ATF-Cleaner.exe and choose Run as Administrator to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

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Please run this online scan to help look for remnants.

In Microsoft Windows Vista, you must open the Web browser via a right-click using the Run as Administrator command.

Go here to run an online scannner from ESET.

**Note**
To optimize scanning time and produce a more sensible report for review:

• Close any open programs.
• Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

• Note: You will need to use Internet Explorer for this scan.
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the ActiveX control to install.
• Close/disable all running programs, including your antivirus and all antispyware programs.
• Click Start
• Click Start
• Make sure that the option Remove found threats is unchecked.
• Make sure the option Scan unwanted applications is checked.
• Click Scan
• Wait for the scan to finish.
• Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
• Copy and paste that log as a reply to this topic, along with a new HijackThis log and a description of any remaining problems.

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Right-click HijackThis and select Run as Administrator.

Click on 'Do a System Scan and Save a Logfile'. Save the logfile and post it here.

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Please post the following in your next reply:

VirusTotal results
C:\ComboFix.txt
log.txt
new HijackThis log
report on system behavior