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Old 08-14-2008, 11:45 AM   #15 (permalink)
Mike
Analyst, Security Team
 
Join Date: Jun 2008
Posts: 71
OS: XP SP2


Re: Need to remove haxdoor

Looks good, the part about not being able to run combofix or haxfix worries me though.

I notice you have no Anti-Virus program installed on your computer. These programs are necessary in keeping your computer free of malware, without it you are very likely to get re-infected within a very short period of time. Please download AntiVir

Update the program and run a full scan.

Please download ATF Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Then,


Download the latest version of Java Runtime Environment (JRE) 6 Update 7. Once done, uninstall any older versions of Java through add or remove programs.

Go to Kaspersky website and perform an online antivirus scan.
  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
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Last edited by Mike; 08-14-2008 at 11:46 AM.
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