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Old 08-11-2008, 01:25 PM   #6 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,596
OS: WinXP and Vista


Re: Blue Screen of Death!

Hi krosia,

Change of plans. Disregard running dss.exe again. Kindly do the following instead:

Download all necessary tools and transfer to the infected computer...


Download this file and save it to your desktop.

Double click on the zip folder, then double click on the .reg file within.

Click yes to allow it to merge into your registry.

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Reboot your system.

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Download ComboFix.exe from here

**Note: It is important that it is saved directly to your desktop**

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With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Go to Microsoft's website => http://support.microsoft.com/kb/310994

Select the download that's appropriate for your Operating System




Download the file & save it as it's originally named, next to ComboFix.exe.






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  • Drag the setup package onto ComboFix.exe and drop it.
  • Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.



  • At the next prompt, click 'Yes' to run the full ComboFix scan.

  • When the tool is finished, it will produce a report for you.
Please post the C:\ComboFix.txt along with a new HijackThis log for further review.
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