Thread: Need to get rid of suspected malware
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Old 08-10-2008, 04:09 PM   #5 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,596
OS: WinXP and Vista


Re: Need to get rid of suspected malware
Hi Rosie,

Quote:
I'm feeling overwhelmed, but learning these new things can't be a bad thing. I suppose.
It's always unnerving/overwhelming when one suspects their personal computer has been compromised by an outside source. We'll try to get you through this step by step, and hopefully you'll begin to feel the sense of having control over your system once more.





Please perform an online scan using Internet Explorer at this website - http://www.bitdefender.com/scan8/ie.html

Under SCANNING OPTIONS, use the following Settings:
  • Action options - Report only
  • Second option - Report only

Once finished, click on the Details button to view the results.
To the upper right of the results you will see an option saying "Click here to export the scan results" Post the log of the scan results in your next reply.

Also, is your cursor still dropping to the bottom of IE?
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