chemist

Hello again, MovieGuru. Please tell us how your system is behaving after doing the following.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

Close any open browsers.

Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with ComboFix.

Open Notepad and copy/paste all the text in the quotebox below into Notepad:

Save this Notepad file as CFScript.txt to your Desktop and then close the file.





Referring to the picture above, drag CFScript onto ComboFix

If you are prompted to update ComboFix, please click Yes

Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

When finished, it shall produce a log for you. Please post that log, ComboFix.txt in your next reply.

Note:
Do not mouseclick ComboFix's window whilst it's running. That may cause it to stall.

When CF finishes running, the ComboFix log will open along with a message box--do not be alarmed.

With the above script, ComboFix will capture a file to submit for analysis.

Ensure you are connected to the internet and click OK. A browser will open. Simply follow the instructions to copy/paste/send the requested file.

Please let your helper know you successfully submitted the file.

------------------------------------------------------

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

• Download the latest version of Java Runtime Environment (JRE) 6 Update 7 and Save it to your Desktop.
• Scroll down to where it says Java Runtime Environment (JRE) 6 Update 7 The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
• Click the Download button to the right.
• Select the Windows platform from the dropdown menu.
• Read the License Agreement and then check the box that says: I agree to the Java SE Runtime Environment 6 License Agreement.
• Click Continue
• Click on the link to download Windows Offline Installation and Save the file to your Desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start(or My Computer) > Control Panel and click on Add or Remove Programs
• Click (highlight) the following items:
  • Java(TM) 6 Update 5
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version.

• After the install is complete, go back to your Control Panel and click the Java icon. (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button.
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
    • Trace and Log Files
  • Click OK on Delete Temporary Files Window.
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE
  • Click OK to leave the Temporary Files Window.
  • Click OK to leave the Java Control Panel.

------------------------------------------------------

Please run this online scan to help look for remnants.

Go here to run an online scannner from ESET.

**Note**
To optimize scanning time and produce a more sensible report for review:

• Close any open programs.
• Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

• Note: You will need to use Internet Explorer for this scan.
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the ActiveX control to install.
• Close/disable all running programs, including your antivirus and all antispyware programs.
• Click Start
• Click Start
• Make sure that the option Remove found threats is unchecked.
• Make sure the option Scan unwanted applications is checked.
• Click Scan
• Wait for the scan to finish.
• Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
• Copy and paste that log as a reply to this topic, along with a new HijackThis log and a description of any remaining problems.

------------------------------------------------------

Open HijackThis and click on 'Do a System Scan and Save a Logfile'. Save the logfile and post it here.

------------------------------------------------------

Please post the following in your next reply:

C:\ComboFix.txt
log.txt from ESET
new HijackThis log
report on system behavior