Hello -
You don't seem to have an AntiVirus application installed. Why is that? This is akin to digital suicide on today's internet. We will address that during the course of this fix.
Also....
P2P - I see you have
P2P software (
Limewire ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation.
This page will give you further information.
Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
References for the risk of these programs are
here,
here and
here.
I would strongly recommend that you uninstall Limewire. You can do so via Control Panel >> Add or Remove Programs.
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Please visit this webpage for instructions for downloading and running ComboFix:
http://www.bleepingcomputer.com/comb...o-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
Be sure to use the package for Microsoft Windows XP Professional Service Pack 2.
The Windows Recovery Console will allow you to boot up into a special recovery mode if needed. This allows us to help you in the case that your computer has a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
As part of installing the Recovery Console, ComboFix will begin to run. Follow the prompts to install the Recovery Console. Your desktop may disappear. This is normal. It will return.
Once the Recovery Console is installed using ComboFix, you should see a message that says:
The Recovery Console was successfully installed.
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Click
Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
If you have any questions along the way, STOP and ask them before proceeding.
Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.
It does not appear as though DSS was allowed to download and install HijackThis. To produce a HijackThis log for your next reply, please do this:
Please download
HijackThis to your desktop
Alternate link
Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis
Upon install, HijackThis should open for you.
Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe
1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Post the hijackthis.log file here. Do not fix anything in HijackThis since they may be harmless.
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