Tech Support Forum - View Single Post - explorer.exe keeps restarting(icons folders close)

**amateur** · 07-31-2008, 02:57 AM

Hi,

First of all you are running two antivirus programs at the same time, i.e Avast and Symantec/Norton. Alike firewalls, anti-virus programs have conflicts co-existing with each other & produces undesirable results. Please uninstall ALL leaving only one of them.

ALL the antivirus programs must be removed via add/remove program.
For any program that doesn't have an add/remove entry, you will have to do this:

re-install the program -> reboot -> uninstall

You can use the instructions on this page to completely uninstall your Norton Products.

Post a fresh HJT log when you have completed the above task.

07-31-2008, 02:57 AM	#6 (permalink)
amateur Moderator, Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Jun 2006 Location: Rhode Island, USA Posts: 3,619 OS: XP Home SP3, XP MCE SP3, XP Pro SP3	Re: explorer.exe keeps restarting(icons folders close) Hi, First of all you are running two antivirus programs at the same time, i.e Avast and Symantec/Norton. Alike firewalls, anti-virus programs have conflicts co-existing with each other & produces undesirable results. Please uninstall ALL leaving only one of them. ALL the antivirus programs must be removed via add/remove program. For any program that doesn't have an add/remove entry, you will have to do this: re-install the program -> reboot -> uninstall You can use the instructions on this page to completely uninstall your Norton Products. Post a fresh HJT log when you have completed the above task. __________________ My services are free. However, you can donate to TSF to help keep it running and prospering. ASAP