Tech Support Forum - View Single Post - hijackthis log

tom_storyteller · 01-14-2005, 07:48 PM

Thank you for the reply.

I followed your instructions. Cleanup got ride of a bunch of stuff.

When I rebooted in Safe mode, and list the processes, the only two that were left were C:\Program Files\Common Files\WinToolWToolsA.exe, and the same path to WSup.exe. When I try to kill either of these processes, I get a message that says:

"The selected process could not be killed. It may be protected by Windows."
"This process might be a service, which you can stop from Services applet in Admin Tools."

I do not have any browsers open, but something wierd is happening to this machine that might be a problem. The Active Destop keeps getting activated. I go and clear it out, and a while later, it goes back on. It might be a virus.

Any thoughts?

Thank you!

01-14-2005, 07:48 PM	#3 (permalink)
tom_storyteller Registered User Join Date: Jan 2005 Posts: 8 OS: XP	HijackThis can not kill process Thank you for the reply. I followed your instructions. Cleanup got ride of a bunch of stuff. When I rebooted in Safe mode, and list the processes, the only two that were left were C:\Program Files\Common Files\WinToolWToolsA.exe, and the same path to WSup.exe. When I try to kill either of these processes, I get a message that says: "The selected process could not be killed. It may be protected by Windows." "This process might be a service, which you can stop from Services applet in Admin Tools." I do not have any browsers open, but something wierd is happening to this machine that might be a problem. The Active Destop keeps getting activated. I go and clear it out, and a while later, it goes back on. It might be a virus. Any thoughts? Thank you!