Hello again, jerrinator. Please tell us how your system is behaving after doing the following.
Please save this page to
Notepad in order to assist you when carrying out the following instructions.
Before beginning the fix,
read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.
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Quote:
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The SystemGuard from McAfee keeps disabling
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This is not a malware related problem--it is actually a McAfee problem. It started in March of this year and has not been resolved by McAfee as of yet.
Please see here >>
http://community.mcafee.com/showthread.php?t=219964
I would recommend uninstalling McAfee and trying another antivirus program. Let me know what you decide and I will help you.
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Close any open browsers.
Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with ComboFix.
Open
Notepad and copy/paste all the text in the quotebox below into Notepad:
Quote:
File::
C:\WINDOWS\system32\mstmpxmlfun.xml
C:\WINDOWS\system32\iexfil.dll
C:\WINDOWS\system32\wdkaent.dll
C:\WINDOWS\system32\mssockah.dll
Folder::
C:\Documents and Settings\Del User\.housecall6.6\Quarantine
C:\Program Files\FlashGet
C:\Documents and Settings\Del User\My Documents\BiR Data\Programs and Installers (BASIC)\Quicktime Pro Keygen
Registry::
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{07389ec4-97ab-11dc-9dd3-001320e1b455}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9b74a7e1-b6e2-11dc-9de5-001320e1b455}]
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Save this as
CFScript.txt, in the same location as ComboFix.exe and then close the file.
Referring to the picture above, drag CFScript into ComboFix
Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
When finished, it shall produce a log for you. Please post that log,
ComboFix.txt in your next reply.
Note:
Do not mouseclick ComboFix's window whilst it's running. That may cause it to stall.
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Please run this online scan to help look for remnants.
Establish an internet connection & perform an online scan with Internet Explorer at
Kaspersky Online Scanner
Click
Accept, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT.
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer.
- Once the scan is complete, it will display if your system has been infected.
- It does not provide an option to clean/disinfect. We only require a report from it.
- Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
- Click the Save Report as... button.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.
**Note**
To optimize scanning time and produce a more sensible report for review:
- Close any open programs.
- Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license is accepted, reset to 100%.
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Open HijackThis and click on 'Do a System Scan and Save a Logfile'. Save the logfile and post it here.
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Please post the following in your next reply:
C:\ComboFix.txt
Kaspersky report
new HijackThis log
report on system behavior