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Old 07-28-2008, 11:40 PM   #4 (permalink)
chemist
Moderator, Analyst, Security Team; Rangemaster, TSF Academy
 
Join Date: Oct 2007
Location: Georgia
Posts: 10,639
OS: XP SP3


Re: Popups about viruses and spyware anytime anything is done on the computer.

Hello again, jerrinator.

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Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.


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Please uninstall the following via Start->(or My Computer)->Control Panel->Add or Remove Programs if it still exists:

FlashGet<<Please read this

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Download ComboFix and Save it to your Desktop.

**Note: It is important that it is saved directly to your desktop**

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Close any open browsers.

Close/disable all antivirus and antimalware programs so they do not interfere with the running of ComboFix. Get help here

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Double-click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log for further review.
Note:
Do not mouseclick ComboFix's window whilst it's running. That may cause it to stall.


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Open HijackThis and click on 'Do a System Scan and Save a Logfile'. Save the logfile and post it here.

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Please post the following in your next reply:

C:\ComboFix.txt
new HijackThis log


If you have any questions along the way...STOP and ask them before proceeding.
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