Sorry we missed you, but all forums are overrun with requests for help. It can take several days to a week to receive a reply. Many times, taking your route of reinstall is a more secure solution. Note, a repair install will not always solve the underlying issue, and may leave infections behind. A format and clean install is the secure method.
You may be interested to know something about what was on your machine:
wsnpoem
http://www.symantec.com/security_res...335-99&tabid=2 <<<<info stealer
braviax
http://www.symantec.com/business/sec...055-99&tabid=2 <<<< trojan downloader for fake alert rogueware
This seems like it may be a corporate or organization machine. If so, there may be more to concern yourself about, due to the info stealer.
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