Tech Support Forum - View Single Post - Primary hard disk drive not found,fixed optical drive not found

~~wiseleo~~ · 07-23-2008, 07:30 AM

CD drive failed, IDE controller failed, cable failed.

Test each one, starting with the cable. :)

Wait, there is no cable! What's dead is either the CD or the controller, probably the CD. Get an external CD-Rom or get a replacement Dell part. They are not that expensive on eBay and they are a user-replaceable module.

What's likely happening is the CD drive has a short circuit.

07-23-2008, 07:30 AM	#3 (permalink)
~~wiseleo~~ Troubled Join Date: Jul 2008 Location: San Francisco Bay Area Posts: 461 OS: Win 2003 SP2 My System	Re: Primary hard disk drive not found,fixed optical drive not found CD drive failed, IDE controller failed, cable failed. Test each one, starting with the cable. :) Wait, there is no cable! What's dead is either the CD or the controller, probably the CD. Get an external CD-Rom or get a replacement Dell part. They are not that expensive on eBay and they are a user-replaceable module. What's likely happening is the CD drive has a short circuit.