Tech Support Forum - View Single Post - Help with "Windows has recovered from unexpected shutdown"

Texas_guy · 07-20-2008, 07:30 AM

I am having a probelm very similar to this post:

http://www.techsupportforum.com/micr...-shutdown.html

I recently did a fresh install (new hard drive) of Vista Ultimate 32 bit onto my3 year old HP desktop. Everything works fine except....Several times per day I come to the computer to find it has shutdown (restarted). It gives me this message:

Windows has recovered from an unexpected shutdown.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 86A7C028
BCP3: 86A63540
BCP4: 86122B78
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini072008-01.dmp
C:\Users\RBCKDC\AppData\Local\Temp\WER-15765062-0.sysdata.xml
C:\Users\RBCKDC\AppData\Local\Temp\WEREC25.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

I am attaching my Belarc Info and Minidump files. Please help! This is very annoying. Thanks!

07-20-2008, 07:30 AM	#1 (permalink)
Texas_guy Registered User Join Date: Jul 2008 Posts: 3 OS: Vista Ultimate 32bit	Help with "Windows has recovered from unexpected shutdown" I am having a probelm very similar to this post: http://www.techsupportforum.com/micr...-shutdown.html I recently did a fresh install (new hard drive) of Vista Ultimate 32 bit onto my3 year old HP desktop. Everything works fine except....Several times per day I come to the computer to find it has shutdown (restarted). It gives me this message: Windows has recovered from an unexpected shutdown. Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 9f BCP1: 00000003 BCP2: 86A7C028 BCP3: 86A63540 BCP4: 86122B78 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\Mini072008-01.dmp C:\Users\RBCKDC\AppData\Local\Temp\WER-15765062-0.sysdata.xml C:\Users\RBCKDC\AppData\Local\Temp\WEREC25.tmp.version.txt Read our privacy statement: http://go.microsoft.com/fwlink/?link...3&clcid=0x0409 I am attaching my Belarc Info and Minidump files. Please help! This is very annoying. Thanks! Last edited by jcgriff2; 07-20-2008 at 08:29 AM. Reason: Removed attachment - contained Belarc