View Single Post
Old 07-18-2008, 04:02 PM   #2 (permalink)
jcgriff2
Moderator, Microsoft Supp
 
jcgriff2's Avatar
 
Join Date: Sep 2007
Location: Palm Springs, California / Southern New Jersey
Posts: 10,050
OS: Windows 7, Vista Ultimate

My System

Re: BSOD and System Recovery

Quote:
Originally Posted by DeniseTN View Post
After I allowed my PC* to auto update, I got the BSOD upon reboot. I called HP and they were no help...out of warranty. I ordered the recovery disks and nothing happens...right back to the BSOD with the following error message:

*** STOP: 0x0000C1F5 (0x00000000, 0x00000000, 0x00000000, 0x00000000)

I followed the directions that came with the recovery disks exactly. I simply can't afford the 60-$100/hour service charges everyone wants around town.


*HP Pavilion a1712n with Windows Vista Home Premium
Hi. . .

Microsoft did put out a kb hotfix for this, but it has to be installed.
http://support.microsoft.com/kb/946084

Have you tried to boot into SAFEMODE by tapping the F8 key repeatedly? Select Last known configuration.

Regards. . .

jcgriff2

.
__________________
. . . . . . . .

B
Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread
My availability will be limited through ~ December 1, 2009
jcgriff2 is offline