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**Glaswegian** · 07-09-2008, 02:33 PM

Hi Rod

I'm not overly familiar with Norton but all that you've said sounds fine.

You don't need to disable Spywareblaster as it just sits in the background. Same with IE-SPYAD - Zoned Out is just the installer.

What happens is that Combofix checks your system for malware. When it scans a file any active AV will think that something has happened to that file so it will want to have a look as well. By turning off the active protection you will allow CF to complete it's work without interruption - and quickly.

07-09-2008, 02:33 PM	#4 (permalink)
Glaswegian Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic Join Date: Sep 2005 Location: Glasgow Posts: 21,767 OS: Win XP Pro SP3 My System Blog Entries: 10	Re: Need malware removal help Hi Rod I'm not overly familiar with Norton but all that you've said sounds fine. You don't need to disable Spywareblaster as it just sits in the background. Same with IE-SPYAD - Zoned Out is just the installer. What happens is that Combofix checks your system for malware. When it scans a file any active AV will think that something has happened to that file so it will want to have a look as well. By turning off the active protection you will allow CF to complete it's work without interruption - and quickly. __________________ Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. Ad-Aware::SpywareBlaster::SpyBot::SpywareGuard::SnoopFree::AVG Free::HOSTS File::HijackThis::Donate::5 Steps For Infected PCs