tetonbob

Good to see that was a typo.

Does Symantec give a full path to this file?

There's more work ahead yet.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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1. Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
   
2. Open HijackThis and click on 'Do a System Scan Only'. Place a check next to the following entries if they exist (make sure you do not miss any) and click Fix Checked
   
   
   R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2
   R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
   O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
   O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (file missing)
   
   
   Close HijackThis now.
   
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3. Open notepad and copy/paste the text in the quotebox below into it:
   
   
   Quote:

   http://www.techsupportforum.com/security-center/hijackthis-log-help/259406-computer-malware-issue-virus-alert.html File:: C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\81EB01AJ\drugs[1].bmp C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\81EB01AJ\search.mnu[1].xml C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\GNU96RM3\dating[1].bmp C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\OT6N85YN\casino[1].bmp C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\OT6N85YN\fav[1].bmp C:\Downloads\dinerdash2Setup-dm[1].exe c:\windows\io2uns.exe c:\windows\kwv2.dat c:\windows\system32\cache32_rtneg2 c:\windows\system32\party poker.ico c:\windows\system32\the shield professional 2005.ico Driver:: ntU55 obO31 rpH33 Registry:: [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ntU55.sys] [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\obO31.sys] [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\rpH33.sys] [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\rqY68.sys] [-hkey_local_machine\software\appdat] [-hkey_classes_root\appid\actsetup.dll] [-hkey_local_machine\software\classes\actsetup.actsetupobj] [-hkey_classes_root\actsetup.actsetupobj] Collect:: C:\WINDOWS\system32\Drivers\ntU55.sys C:\WINDOWS\system32\Drivers\obO31.sys C:\WINDOWS\system32\Drivers\rpH33.sys C:\WINDOWS\SYSTEM32\mscgdc.dll C:\WINDOWS\SYSTEM32\msodae.dll

   Save this as CFScript.txt
   
   
   
   
   Referring to the picture above, drag CFScript.txt into ComboFix.exe
   
   
   
4. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
   
5. When finished, it shall produce a log for you. Post that log in your next reply
   
   Note:
   Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
   
   When ComboFix finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will capture a file to submit for analysis.
   
   Ensure you are connected to the internet and click OK. A browser will open. Simply follow the instructions to copy/paste/send the requested file.
   
6. Ensure your AntiVirus and AntiSpyware applications are re-enabled. A reboot should have done this.
   
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7. Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.
   
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