Tech Support Forum - View Single Post - [SOLVED] My computer does not recognize 2 SATA hard drives.

AnthonyStargate · 06-30-2008, 03:36 PM

Thank you for your suggestions. Though unfortunately, all the suggestions require that the computer already see the sata hard drives, which is the problem.

I had 3 responses from Gigabyte, and all of them were of no use, as well as being very poorly written in Chinese English. And the driver that the Gigabyte tech support person suggested would not even install itself.

I was thinking - What part of the computer actually talks to the hard drives? Isn't it the chipset?

I did a little reading and discovered, yes indeed, the chipset is the part of the motherboard that talks to the hard drives. The chipset on this motherboard was made by Via. I went to Via's website and found the appropriate driver for my chipset. I installed the driver, shut off the computer and hooked up one of the sata hard drives.

Voila! The sata hard drive showed up in Windows Explorer! I could look at its files, save more files, all that useful hard drive stuff. I turned off the computer and hooked up the other sata hard drive. The computer recognized it as well.

So with a little focused thinking about - What actually is the problem here? - I was able to diagnose the situation and find the one and only chipset driver that would work. I felt very intelligent for about 10 minutes, bonus

This one is solved!

06-30-2008, 03:36 PM	#9 (permalink)
AnthonyStargate Registered User Join Date: Dec 2007 Location: I'm in Minneapolis, Minnesota. Posts: 39 OS: Windows XP service pack 2	Re: My computer does not recognize 2 SATA hard drives. Thank you for your suggestions. Though unfortunately, all the suggestions require that the computer already see the sata hard drives, which is the problem. I had 3 responses from Gigabyte, and all of them were of no use, as well as being very poorly written in Chinese English. And the driver that the Gigabyte tech support person suggested would not even install itself. I was thinking - What part of the computer actually talks to the hard drives? Isn't it the chipset? I did a little reading and discovered, yes indeed, the chipset is the part of the motherboard that talks to the hard drives. The chipset on this motherboard was made by Via. I went to Via's website and found the appropriate driver for my chipset. I installed the driver, shut off the computer and hooked up one of the sata hard drives. Voila! The sata hard drive showed up in Windows Explorer! I could look at its files, save more files, all that useful hard drive stuff. I turned off the computer and hooked up the other sata hard drive. The computer recognized it as well. So with a little focused thinking about - What actually is the problem here? - I was able to diagnose the situation and find the one and only chipset driver that would work. I felt very intelligent for about 10 minutes, bonus This one is solved!